TruRating is an anonymous mass point-of-payment rating system that gives customers a chance to have a say when they pay. By answering one simple question on the payment terminal at the time of purchase, customers can rate their experience by pressing any number from 0 to 9 (0 is terrible, 9 fantastic). Rating is anonymous so customers can provide honest and authentic feedback at the moment of purchase. TruRating provides businesses with near real-time, mass and representative consumer insight. TruRating is applicable to all types of POS & payment systems where the consumer is present at the time that the transaction is processed and the payment is made.
Please note that the TruRating Gateway is an alpha version which is still undergoing final testing and review before its official release. Should you have questions with regards to the content or in general about the website please contact us at, or press the feedback button at the bottom of every page.


The TruRating Gateway is an on-line guide and resource for developers, payment partners and merchants interested in implementing TruRating on Standalone, Semi-Integrated and Integrated payment systems. In addition to providing a step-by-step guide to implementing TruRating, the TruRating Gateway includes the tools, code samples, specifications, schema, and test cases required to fully develop a successful TruRating Application. We at TruRating understand the complexities of the payment space and are here to help the developer every step of the way on their TruRating journey. The TruRating Gateway also contains a wealth of information on how the TruRating Application works and the benefits it can bring to payment partners and merchants. Our goal is to get TruRating up and running on any payment system, anywhere, in the most efficient and cost effective manner possible.

Before getting started take the opportunity to review our customer journeys matrix for a summary of the different ways in which the TruRating experience can be delivered in both Standalone and Integrated payment environments.

TruRating is also available as an online widget. Follow the online Get Started to web enable your on line store.

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Please choose one of the following products to get started integrating TruRating:

Payment Devices

For device estate owners, manufacturers and system integrators

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Online solution

For Merchants

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