In-store
Deliver TruRating questions on a payment device or point-of-sale environment, we'll take you from your first rating through to accreditation.
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Choose your integration type
TruRating supports several integration paths, depending on where you're collecting customer feedback or displaying rating proof. Pick the one that matches your build.
Online
Add the TruRating Online JavaScript widget to an ecommerce site to collect feedback on the payment confirmation page, or anywhere else on the site.
Open Online docsComplementary
Add TruBadge or TruBadge-Link to a merchant website to show brand-level or outlet-level TruRating social proof.
Open Complementary docsFlex
Send TruRating-hosted survey links through email, SMS, QR codes, web pages, or app journeys for feedback away from the moment of purchase.
Open Flex docsTruHub
Set up Single Sign-On so your users can access the TruRating dashboard with your organization's own identity provider.
Open TruHub docsIn-store: build TruModule with TruRating
Everything you need to learn about the TruService Interface (TSI) protocol, scope a build, and get it accredited: from your first question request through to a live, production-ready integration.
Overview
New to TruRating? Begin with the learning path and the four-phase partner lifecycle.
Open OverviewPartner lifecycle
The four phases every integration goes through, and what TruRating needs from you at each one.
Open Partner LifecycleSandbox & interactive tools
Get sandbox access to exercise the TSI against test outlets, validate a message and compute its MAC header, or get a rendering-mode recommendation for your device.
Open Message ValidatorOnline: add the TruRating widget to your site
Integrate the TruRating Online JavaScript widget, either directly or via a tag manager, and configure how and where it collects feedback.
Overview
What TruRating Online is, and the difference between Post Purchase and Always On.
Open OverviewIntegration guide
The full technical walkthrough: data points, the JavaScript snippet, and every configurable field.
Open Integration GuideWidget positioning
How the widget is positioned on desktop and mobile, and how to embed it directly into the page.
Open Widget PositioningComplementary: show rating proof on your site
Add lightweight TruRating-branded widgets that display total merchant ratings or outlet-level ratings, with links through to the relevant profile pages.
Overview
Compare TruBadge and TruBadge-Link, and choose the right product for the page type.
Open OverviewTruBadge
Add the brand-level widget that shows total ratings across all merchant outlets.
Open TruBadgeTruBadge-Link
Add outlet-level widgets to store pages or store-locator results.
Open TruBadge-LinkFlex: collect feedback from any touchpoint
Configure TruRating-hosted survey touchpoints, pass optional transaction or reporting context, and place the resulting link or embedded question into the customer journey.
Overview
Understand what Flex is, and which delivery models are available.
Open OverviewIntegration guide
Add transaction data, merchant source values, embedded questions, and Close the Loop links.
Open Integration GuideOnboarding
Capture each touchpoint's operational, reporting, and user-experience requirements.
Open OnboardingTruHub: set up dashboard access
Configure Single Sign-On (SSO) so your organization's users can access the TruRating dashboard with their existing corporate credentials, and optionally have accounts and roles assigned automatically.
Overview
What TruHub is, and how SSO fits into how your users sign in.
Open OverviewSSO protocols
The difference between OIDC and SAML, and which one fits your organization.
Open SSO ProtocolsEntra ID setup
Step-by-step SAML configuration for Microsoft Entra ID.
Open Entra ID SetupSearch the docs
Search across the in-store, online, complementary, and Flex documentation for trigger points, message shapes, schema topics, and integration guidance.
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